Suraia Reviews

"Suraia.com" is an online store that offers a variety of products. The Prayer Rug in various colors such as "Dark Brown", "Apple Green", "Midnight", and "Apricot" are available for $22.43 each. They also offer the VELVET QURAN WITH GOLDEN SIDES – PINK and the VELVET QURAN WITH RAINBOW PAGES – ROYAL BLUE for the same price of $22.43. All these products come with Free Shipping. Please note that the prices may vary and it's always a good idea to check the website for the most current prices and availability.

Suraia.com has a Right of Withdrawal policy. Customers have the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods. To exercise the right of withdrawal, customers must inform Suraia Design by a clear statement (e.g., a letter sent by post or email) about their decision to withdraw from the contract. The withdrawal period is maintained if the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period.

If customers withdraw from the contract, all payments received, including delivery costs (with the exception of additional costs resulting from choosing a different type of delivery than the cheapest standard delivery offered), will be repaid immediately and at the latest within fourteen days from the day on which the notification of the withdrawal of this contract has been received. The same payment method used in the original transaction will be used for this repayment unless expressly agreed otherwise; in no case will customers be charged for this repayment. The repayment can be refused until the goods have been received back or until proof has been provided that the goods have been returned, whichever is the earlier.

Customers must return or hand over the goods immediately and in any case no later than fourteen days from the day on which they inform about the withdrawal of this contract. The deadline is met if the goods are sent before the expiry of the fourteen-day period. Customers bear the direct costs of returning the goods. Customers only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties, and functionality of the goods.

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

As for the shipping policy, orders are gladly accepted but will only be shipped from August 1st, 2023. They can still be reached by email and concerns will be processed as quickly as possible.